Our Mission

Our Mission

Who We Are

We are not just an electrical wholesale. That would be boring. A wholesale will sell you something if you know the part number of what you need.

We view ourselves to be more of an electrical helpdesk. We are here because we want to help people with their projects.

We love problem solving and to come up with creative solutions. We enjoy when at the end of the day we have helped somebody make something work better than it did before.

We specialize in getting machines moving. This is what we are good at and we want to help you with yours.

We Love to Help People

Nov 27, 2018

From our Family Farm... to your Family Table

Electram has always been proud of the fact that we support "the little guys" who are doing big business in Alberta, partnering with farmers, independent contractors, and other family owned businesses. And we love learning what you are up to. Our sales team believes that it's important to take the time to understand you and your company. You'll find that when you call Electram, we want to know more than a part number. What are you trying to achieve? What's the big picture? Because we want to make sure that you have all the tools you need.

Gubersky Gluten-Free Organics is just such a business.

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Nov 6, 2018

From cradle to grave

On occasion we receive phone calls from people who bought equipment second hand and aren't sure how to set it up. Sometimes the manual is missing or other bits and pieces have disappeared along the way. They see our Electram labels and get in touch with us. Now, there are plenty of suppliers who would tell them (hopefully politely) to hit the road. If you bought their converter second-hand, then they didn't make any money on you, so why spend the hour(s) on the phone giving support?

But at Electram, we believe in going above and beyond.

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Oct 22, 2018

We Don't Oversell

When Sean's variable frequency drive was damaged on a Friday afternoon, he thought that there was no way he'd be up and running again by Monday morning. Normally, after shelling out the $3000 for a new drive, it could still take days or even weeks for the drive to arrive if we didn't have one on the shelf. So, Sean gave us what he was expecting to be an expensive phone call. But luckily for him, selling is not our primary goal.

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Oct 9, 2018

Nothing Else Matters When Your Operation is Down. Fix it Fast!

Is it just us, or do things break down at the most inopportune times? You get a flat tire on your way to a job. Your converter breaks down in the middle of harvest. Or your VFD goes on the fritz the Friday before a long weekend. When the worst happens, you need to be able to get up and running again as quickly as possible.

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Sept 17, 2018

Getting Solutions Delivered to You, Right Where You Are

What happens when your machine breaks down and you're far from help? Do you know what the problem is, or will you end up taking the wrong part into the city, costing hours or even days of production? How long will it take to get support? Technology can be a big part of providing and supporting amazing tools. A few weeks ago, we had a call from Ethan, who was having an issue with his industrial fans way out in rural Alberta.

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Sept 4, 2018

When You Don't Know What You Need

We are more than an electrical wholesale supplier. Wholesales are typically staffed by salesmen who know how get what you ask for off the shelf and sell it to you. The problem comes when you're not sure what you want, or what your equipment really needs. Salesmen won't be able to help you, because they don't have the electrical know-how to understand and solve your problem. This is where Electram is different than the rest.

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